Inform your users in time about status changes in real time with Statuspage.
It is important for the users of your services to always be informed as soon as possible when changes are made to the system. In this way, possible interruptions in the workflow can be coordinated as early as possible. Statuspage helps you do this by allowing you to inform users centrally on your system of pending or ongoing faults or interruptions. Regardless of whether your services are in a public or closed system.
Statuspage as support for planned maintenance work
You want to install a software update for your users at a certain time and this requires a downtime? No problem! Simply set the planned time period as a status and keep all users up to date. Granting transparency in maintenance work with Statuspage will give users and customers trust in your services.
Incident management with Statuspage
Are you already using Jira Service Desk for example for ticket management in your IT? Then you probably know the problem when a system fails centrally, that several employees report the failure to your team at the same time. This is usually done via all available channels such as telephone, e-mail, in person or as a ticket. With Statuspage, you can place a banner on your ticket system the first time the malfunction becomes known. This banner immediately informs the user when logging in that the malfunction has already been reported and is being processed and shows the current status of the incident.
To use Statuspage even more efficiently, the software can also be integrated into your existing systems. For example, you can use Status API and the widget to embed it on your website, app or other systems that your users use for support.
In addition, you can also integrate systems and applications from various third-party providers and thus create a central platform for your users.
You already use ChatOps integrations like Slack? Use Statuspage to distribute information to the different channels and always inform the different teams from Engineering, IT or Operations directly.
Find with us further integration possibilities, so that you can use the optimal potential of the software
Use Statuspage together with the Atlassian Suite (e.g. Jira Service Desk) and raise the standard in your support! Alerts can be automatically synchronized or set manually to be displayed in Confluence, Jira Service Desk or other components.