Category: Technologies

365JiraInter

Simple integration of Microsoft 365 for Jira in Jira Cloud

Many of our customers use various tools in the company to support and promote employee collaboration. This initial situation showed us how important it is to be able to integrate existing and established tools into the Atlassian world, so we took on the Microsoft 365 for Jira app from Yasoon and tested it extensively in […]

Status Properties

Status Properties – Workflow Property – Part 2

In a first post about workflow properties we already covered how to set a property in transitions. The status properties (properties of workflow steps) are described in this article. Among other things, they are suitable for restricting permissions in certain statuses, for example, which users are allowed to write a comment and when.If you know […]

Transition Properties

Transition Properties – Workflow Property – Part 1

From the area of tips and tricks for Jira, but already for advanced administrators and users, this post is about transition properties or workflow properties. Such special properties can be set, for example, for one or more transitions (status transitions), but also for statuses of a workflow. Part 1 will deal with transition properties, part […]

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Our three favorite Automations to use

Whether you run Jira Service Management yourself with a Data Center license or in the cloud – there are always automations available. While with Data Center you can rely on the “old automations” known from older versions and optionally add the former Code Barrel Automations for Jira as an Atlassian Marketplace app, the automations are […]

software jira documentation confluence

Intranet created in Confluence

The Atlassian software Confluence is also suitable as an intranet, in addition to other application purposes; from project-accompanying document management to centralized wiki to a comprehensive collaboration platform. The use as an intranet – or more precisely intranet portal, i.e. the organizational contact point for internal information – is logical. Not least if Jira is […]

idmProvisioning

Identity Management – Jira Service Management – 2

Self-service and documentation Companies are increasingly concerned with meeting compliance and audit requirements by simple and comprehensible means. Identity management and authorization management continue to be the focus of these efforts. This is part 2 of the 4-part series; part 1 Processes – pragmatic, practical, proven At the heart of every solution with Jira Service […]

idmProvisioning

Identity Management – Jira Service Management – 1

Cleverly manage identities in the company Companies are increasingly concerned with meeting compliance and audit requirements by simple and comprehensible means. Identity management and authorization management continue to be the focus of these efforts. It is precisely here that glaring gaps are repeatedly found in security audits or in routine checks as part of ISO27001, […]

Tips and Tricks

Multilingual Support for Jira Service Management

Especially in the modern, connected world, it is important to provide content not only in the local language – multilingualism has become an expected standard. Translations of some important elements have been possible in Jira for quite some time. For example, it was easy to provide globally used names of statuses, solutions, priorities and task […]