Category: Consulting

Starting August 17, 2026, Atlassian is changing its data processing. As an Atlassian partner, we say: We need to address this. ℹ️ tl;dr Starting August 17, 2026, Atlassian will use customer data for AI training. Approximately 300,000 companies worldwide are affected – those who do not actively object are included automatically. In-app data can be […]

There are systems you can ‘quickly’ outsource. And there are systems that are something like the backbone of your entire digital infrastructure. Identities and permissions clearly belong to the second category for me. If your identity provider (IdP) wobbles, everything wobbles: VPN, email, Git, Kubernetes, Atlassian, HR tools, password manager, cloud console—and, in case of […]

Everything is connected! At one of our customers from the publishing industry, we implemented a service catalog together with the IT department. This catalog documents all IT services and provides precise information on all services in operation. All service management processes in the company are supplied with central information through this process – for example, […]

A conversation among equals: What digitalization in public administration means today The digitalization of public administration is a central topic for public authorities and companies alike. As part of a recent conversation between Helene Brubrowski and Claudia Plattner, a renowned expert in public-sector digitalization, it became clear: The biggest challenges lie not only in outdated […]

Companies that use Jira Software (JSW) or Jira Service Management (JSM) often realise early on that the standard functions for recording working times and creating reports are not always sufficient. The need for more in-depth analyses and more adaptable time booking is growing, especially for complex projects or diverse requirements. This is where Tempo Timesheets […]

ℹ️ tl;dr Relief in day-to-day operations: Recurring tasks are reduced, tickets arrive in a more structured way, and can be processed more quickly. Better overview instead of gut feeling: Summaries and consistent ticket data create transparency around priorities, bottlenecks, and workload. More structure without new tools: The AI works directly in Jira Service Management, without […]

ℹ️ tl;dr Atlassian is discontinuing Data Center – the question is no longer if, but when and how you migrate to the cloud. Starting early means more control: plan the migration in stages, allow enough time for testing, and reduce risk caused by time pressure. The migration is an opportunity to clean up: retire old […]

Imagine your organization operates like a finely tuned clockwork, where all departments work together seamlessly. With Jira Service Management, you can make this vision a reality. Learn how to leverage the powerful Atlassian tools to optimize your HR, facilities, and legal processes and increase efficiency across your entire organization. Challenges oftraditional service processes In many organizations, […]

Permission chaos in Confluence When multiple teams and departments in a company access Confluence at the same time, things can quickly descend into a confusing tangle of permissions: too many administrators, unclear responsibilities, and pages that are no longer findable or are accidentally visible to unauthorized people. This can lead to serious problems: suddenly, confidential […]

If you want to get started with Atlassian, you first face a choice: Do you want to go to the cloud, or would you prefer to run your own server the old‑school way and use the Data Center (DC) option?Or do you perhaps already use a DC deployment and are considering a move to the […]