Category: Consulting

Starting August 17, 2026, Atlassian is changing its data processing. As an Atlassian partner, we say: We need to address this. ℹ️ tl;dr Starting August 17, 2026, Atlassian will use customer data for AI training. Approximately 300,000 companies worldwide are affected – those who do not actively object are included automatically. In-app data can be […]

There are systems you can ‘quickly’ outsource. And there are systems that are something like the backbone of your entire digital infrastructure. Identities and permissions clearly belong to the second category for me. If your identity provider (IdP) wobbles, everything wobbles: VPN, email, Git, Kubernetes, Atlassian, HR tools, password manager, cloud console—and, in case of […]

Atlassian has announced it will phase out Jira Data Center. Hardly a surprise, but it calls for a clear response. The clock is ticking: as of 28. März 2029, Jira Data Center will be available in read-only mode. From März 2026, no new licenses will be available, and from März 2028 the option to extend […]

Everything is connected! At one of our customers from the publishing industry, we implemented a service catalog together with the IT department. This catalog documents all IT services and provides precise information on all services in operation. All service management processes in the company are supplied with central information through this process – for example, […]

What is ProForma in Jira Service Management Data Center? How the integrated forms work The news that Jira Service Management Data Center integrates ProForma for free with version 10 changes the way forms are conceived within the platform. What used to be a paid plugin is now available to every company that uses Jira Service […]

A conversation among equals: What digitalization in public administration means today The digitalization of public administration is a central topic for public authorities and companies alike. As part of a recent conversation between Helene Brubrowski and Claudia Plattner, a renowned expert in public-sector digitalization, it became clear: The biggest challenges lie not only in outdated […]

Companies that use Jira Software (JSW) or Jira Service Management (JSM) often realise early on that the standard functions for recording working times and creating reports are not always sufficient. The need for more in-depth analyses and more adaptable time booking is growing, especially for complex projects or diverse requirements. This is where Tempo Timesheets […]

ℹ️ tl;dr Initial assessment based on BSI IT-Grundschutz: Scope, relevant modules, and the target certification level are clearly defined. Jira as a control instrument: Requirements, risks, and measures are brought together – with transparent responsibilities, deadlines, and workflows. Confluence as an evidence base: Policies, logs, and documentation are bundled in an audit-proof manner and linked […]

ℹ️ tl;dr Relief in day-to-day operations: Recurring tasks are reduced, tickets arrive in a more structured way, and can be processed more quickly. Better overview instead of gut feeling: Summaries and consistent ticket data create transparency around priorities, bottlenecks, and workload. More structure without new tools: The AI works directly in Jira Service Management, without […]

ℹ️ tl;dr Jira bundles onboarding end to end: one issue instead of scattered emails and lists, clear rules, deadlines, statuses, and automatic follow-up tasks. Change processes follow the same logic: approvals along defined responsibilities, permission changes, and handovers as traceable task packages. Assets embedded directly in the process: assignment of work equipment via Jira Assets, […]