Tag: Tips and Tricks

In a first post about workflow properties we already covered how to set a property in transitions. The status properties (properties of workflow steps) are described in this article. Among other things, they are suitable for restricting permissions in certain statuses, for example, which users are allowed to write a comment and when.If you know […]

From the area of tips and tricks for Jira, but already for advanced administrators and users, this post is about transition properties or workflow properties. Such special properties can be set, for example, for one or more transitions (status transitions), but also for statuses of a workflow. Part 1 will deal with transition properties, part […]

Whether you run Jira Service Management yourself with a Data Center license or in the cloud – there are always automations available. While with Data Center you can rely on the “old automations” known from older versions and optionally add the former Code Barrel Automations for Jira as an Atlassian Marketplace app, the automations are […]

In Jira, comments are used in different ways. For users, communication comes partly in the form of short status updates and goes all the way to extensive correspondence. In this blog post, we want to go into a selection of small but effective tips that simplify working with comments but are overlooked from time to […]

Especially in the modern, connected world, it is important to provide content not only in the local language – multilingualism has become an expected standard. Translations of some important elements have been possible in Jira for quite some time. For example, it was easy to provide globally used names of statuses, solutions, priorities and task […]

In many companies, email is still the primary channel of communication – even though it is increasingly being replaced by Chat-Ops when it comes to internal communication. At the most, however, beyond the borders of the own organization, email is indispensable. In this respect, it makes sense to know the functionalities Jira has brought along […]

Here for you short and simple from the category Jira Tips and Tricks for everyday life – changing the Jira date display to match the formatting that is more common in most of Europe. Problem: American Jira date format display In Europe or especially in Germany we are used to a date in the format […]

We recently received a question via a customer about which we ourselves had previously given little thought: How can we actually make more smileys available in Jira? The question was of course related to the comment field in Jira, which provides only a rather limited number of smileys (or emojis) with the wiki editor. At […]