Category: News

Illustration on the topic of data protection at Atlassian: A HONICON figure taps an Atlassian figure on the shoulder and addresses them. In the background, binary data flows between two clouds – symbolizing the transfer of data to the Atlassian Cloud. Speech bubble: 'We need to talk about data protection, Atlassian!'

We Need to Talk About Data Protection, Atlassian!

Starting August 17, 2026, Atlassian is changing its data processing. As an Atlassian partner, we say: We need to address this. ℹ️ tl;dr Starting August 17, 2026, Atlassian will use customer data for AI training. Approximately 300,000 companies worldwide are affected – those who do not actively object are included automatically. In-app data can be […]

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Honicon expands its technical toolkit – Plane as a modern alternative for work and knowledge management

At Honicon, we understand the challenges companies can face with work and knowledge management tools. That’s why we’re excited to announce our new partnership with Plane – a modern open-source platform that offers a flexible and efficient alternative. Why Plane ? Plane provides a clear and open solution that meets the needs of many companies […]

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Service Catalog Management for Publishers

Everything is connected! At one of our customers from the publishing industry, we implemented a service catalog together with the IT department. This catalog documents all IT services and provides precise information on all services in operation. All service management processes in the company are supplied with central information through this process – for example, […]

Diagram of the NIS 2 draft bill. From the BSI, an arrow labeled "NIS 2 draft bill" points to a legal text icon.

NIS2 is coming – are you ready?

Many companies that previously did not consider themselves “critical” are suddenly in the spotlight of European cybersecurity regulation. IT management, executive leadership and security officers in medium-sized companies are currently asking: Are we affected by the NIS-2 Directive – and what exactly does that mean for us? On 30. Juli 2025, the Federal Office for […]

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Critical Security Vulnerability in Microsoft SharePoint: Urgent Action Required for Businesses!

“The on-premises instances of Microsoft SharePoint are currently threatened by highly critical security vulnerabilities. This means action is required. Some of these vulnerabilities are already being actively exploited.” Claudia Plattner, President of the BSI Video message from the BSI In a recent video message, the Federal Office for Information Security (BSI) issues an urgent warning about a […]

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Digitalization in public administration: opportunities, challenges, and how Honicon GmbH’s Cyber Security Check helps

A conversation among equals: What digitalization in public administration means today The digitalization of public administration is a central topic for public authorities and companies alike. As part of a recent conversation between Helene Brubrowski and Claudia Plattner, a renowned expert in public-sector digitalization, it became clear: The biggest challenges lie not only in outdated […]

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How Tempo Timesheets supports different roles

Companies that use Jira Software (JSW) or Jira Service Management (JSM) often realise early on that the standard functions for recording working times and creating reports are not always sufficient. The need for more in-depth analyses and more adaptable time booking is growing, especially for complex projects or diverse requirements. This is where Tempo Timesheets […]

Illustration of AI-powered IT Service Management: On the left, a stressed HONICON character holding a burning ticket, surrounded by notifications, emails, and 99+ alerts. On the right, the same character relaxed at a laptop with a structured checklist, success chart, and cloud icon – supported by Atlassian Intelligence. Heading: ‘AI Powered IT Service Management’.

AI-Powered ITSM: Automating the Service Desk with Atlassian Intelligence

ℹ️ tl;dr Relief in day-to-day operations: Recurring tasks are reduced, tickets arrive in a more structured way, and can be processed more quickly. Better overview instead of gut feeling: Summaries and consistent ticket data create transparency around priorities, bottlenecks, and workload. More structure without new tools: The AI works directly in Jira Service Management, without […]

Illustration of cloud migration: Two figures in HONICON style wearing green hats and clothing. On the left is a server rack from which paper airplanes fly toward a cloud. One figure observes the migration, the other holds a tablet connected to a cloud. The cloud shows a green check mark as a symbol of success. Heading: “Cloud Migration: Why Is the Switch from Data Center Already Worth It?”

Cloud Migration: “Why Is the Switch from Data Center Already Worth It?”

ℹ️ tl;dr Atlassian is discontinuing Data Center – the question is no longer if, but when and how you migrate to the cloud. Starting early means more control: plan the migration in stages, allow enough time for testing, and reduce risk caused by time pressure. The migration is an opportunity to clean up: retire old […]

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From IT Help Desk to Corporate Backbone: Enterprise Service Management with Jira

Imagine your organization operates like a finely tuned clockwork, where all departments work together seamlessly. With Jira Service Management, you can make this vision a reality. Learn how to leverage the powerful Atlassian tools to optimize your HR, facilities, and legal processes and increase efficiency across your entire organization. Challenges oftraditional service processes In many organizations, […]