Author: Helge Sylvester

Illustration on the topic of data protection at Atlassian: A HONICON figure taps an Atlassian figure on the shoulder and addresses them. In the background, binary data flows between two clouds – symbolizing the transfer of data to the Atlassian Cloud. Speech bubble: 'We need to talk about data protection, Atlassian!'

We Need to Talk About Data Protection, Atlassian!

Starting August 17, 2026, Atlassian is changing its data processing. As an Atlassian partner, we say: We need to address this. ℹ️ tl;dr Starting August 17, 2026, Atlassian will use customer data for AI training. Approximately 300,000 companies worldwide are affected – those who do not actively object are included automatically. In-app data can be […]

Blog Image 1Focus

Atlassian Focus: Portfolio Management Reimagined

ℹ️ Top 5 Free with Jira Align licenses – Focus can be used with existing Jira Align licenses at no additional cost. Strategic portfolio management – ideal integration with Jira and Jira Align, a must-have for executives. Key building block – a central component of the Atlassian System of Work approach. Process control – manage […]

Illustration of AI-powered IT Service Management: On the left, a stressed HONICON character holding a burning ticket, surrounded by notifications, emails, and 99+ alerts. On the right, the same character relaxed at a laptop with a structured checklist, success chart, and cloud icon – supported by Atlassian Intelligence. Heading: ‘AI Powered IT Service Management’.

AI-Powered ITSM: Automating the Service Desk with Atlassian Intelligence

ℹ️ tl;dr Relief in day-to-day operations: Recurring tasks are reduced, tickets arrive in a more structured way, and can be processed more quickly. Better overview instead of gut feeling: Summaries and consistent ticket data create transparency around priorities, bottlenecks, and workload. More structure without new tools: The AI works directly in Jira Service Management, without […]

Illustration of cloud migration: Two figures in HONICON style wearing green hats and clothing. On the left is a server rack from which paper airplanes fly toward a cloud. One figure observes the migration, the other holds a tablet connected to a cloud. The cloud shows a green check mark as a symbol of success. Heading: “Cloud Migration: Why Is the Switch from Data Center Already Worth It?”

Cloud Migration: “Why Is the Switch from Data Center Already Worth It?”

ℹ️ tl;dr Atlassian is discontinuing Data Center – the question is no longer if, but when and how you migrate to the cloud. Starting early means more control: plan the migration in stages, allow enough time for testing, and reduce risk caused by time pressure. The migration is an opportunity to clean up: retire old […]

Diagram "Efficiency through regular audits and ISMS" Two people examine the ISMS through a magnifying glass; from this process emerges a steadily rising graph labeled "CONSTANT IMPROVEMENT"

Audits and Regular Reviews: How an ISMS Is Continuously Improved

An ISMS is not a project – It is a process The information security management system (ISMS) has already been implemented in many companies or is currently being introduced. But even with a neatly documented system, up-to-date policies, and a completed audit, the work is not done. On the contrary: an ISMS that is not […]

Diagram: Cloud vs on-premises, clouds on the left, servers on the right

Cloud vs. On‑Premises: Why is it worth starting in the cloud right away?

If you want to get started with Atlassian, you first face a choice: Do you want to go to the cloud, or would you prefer to run your own server the old‑school way and use the Data Center (DC) option?Or do you perhaps already use a DC deployment and are considering a move to the […]

Illustration: Optimizing the Atlassian Cloud. Two people are working with various tools in the cloud

Optimize Atlassian Cloud: With these tips, your setup will run like a well-oiled machine!

If you’ve come across this article about the Atlassian Cloud, your company is probably already using Atlassian tools or considering it. And for good reason: the interplay of tools like Jira and Confluence is powerful, flexible, and ideal for team collaboration—regardless of size. But perhaps you’ve quietly thought: “There must be more we can do, […]

Diagramm "Kanban as a success model for teams" three Kanban boards over time, in the back the first Japanese one with wooden tags, in the middle the analog one with sticky notes, and in the foreground the modern digital one on a laptop

From the Assembly Line to the Jira Board: Kanban as a Proven Model for Teams

When it comes to visualizing work, people across a wide range of industries rightly think of Kanban. Especially for tasks and processes, the Jira Kanban board has become indispensable in many offices. But did you know that the origins of this method lie in industry and were not developed much later in the software world? […]

Blog Image 4Service Collection

Atlassian Service Collection – the new home for Jira Service Management & Co.

Help faster, work smarter, delight sustainably Imagine 60% of the support requests in your company resolving themselves – without any manual effort. Starting October 7, 2025, Atlassian is taking a big step into the future of service management: the Service Collection. This new product bundle brings together Jira Service Management (JSM), the brand-new Customer Service […]