Der SPIEGEL – Service Catalog
Efficiency increase through the introduction of a service catalog In our daily business we were often confronted with recurring challenges and were looking for a solution that would help us to optimize our processes. We are confronted with the following topics every day: a request comes in via the ticket system and the responsibilities are […]
ProForma: Forms & Custom Fields for Jira
How did we come to ProForma? A customer has asked us to build his process in Jira in the context of a pilot project. It was defined that various activities are to be performed by the assigned employee at different workflow steps. In order to avoid having to represent each of these steps as a […]