Author: Cornelius Gillner

Status Properties

Status Properties – Workflow Property – Part 2

In a first post about workflow properties we already covered how to set a property in transitions. The status properties (properties of workflow steps) are described in this article. Among other things, they are suitable for restricting permissions in certain statuses, for example, which users are allowed to write a comment and when.If you know […]

Transition Properties

Transition Properties – Workflow Property – Part 1

From the area of tips and tricks for Jira, but already for advanced administrators and users, this post is about transition properties or workflow properties. Such special properties can be set, for example, for one or more transitions (status transitions), but also for statuses of a workflow. Part 1 will deal with transition properties, part […]

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Our three favorite Automations to use

Whether you run Jira Service Management yourself with a Data Center license or in the cloud – there are always automations available. While with Data Center you can rely on the “old automations” known from older versions and optionally add the former Code Barrel Automations for Jira as an Atlassian Marketplace app, the automations are […]

software jira documentation confluence

Intranet created in Confluence

The Atlassian software Confluence is also suitable as an intranet, in addition to other application purposes; from project-accompanying document management to centralized wiki to a comprehensive collaboration platform. The use as an intranet – or more precisely intranet portal, i.e. the organizational contact point for internal information – is logical. Not least if Jira is […]

bigpictureintegrations

Honicon is certified partner for BigPicture

BigPicture is just one of several products from SoftwarePlant, but it is the most popular. SoftwarePlant is a company that specializes in solutions for Jira-related software, but also in standalone software. Founded in 2015, the Warsaw-based company offers BigPicture, which is one of the most popular or best apps for project management in Jira. The […]

Tips and Tricks

Multilingual Support for Jira Service Management

Especially in the modern, connected world, it is important to provide content not only in the local language – multilingualism has become an expected standard. Translations of some important elements have been possible in Jira for quite some time. For example, it was easy to provide globally used names of statuses, solutions, priorities and task […]

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Document management on the intranet

Working together with a customer, we developed a document management solution that can give over 15,000 employees secure access to information on internal documents. For the document management solution, we primarily chose Confluence and Insight for Jira, which are accessible only from the customer’s intranet. The Challenge: Content Delivery, Filters & Access A solution was […]

Tips and Tricks

Use email for comments in Jira

In many companies, email is still the primary channel of communication – even though it is increasingly being replaced by Chat-Ops when it comes to internal communication. At the most, however, beyond the borders of the own organization, email is indispensable. In this respect, it makes sense to know the functionalities Jira has brought along […]