Status Properties – Workflow Property – Part 2
In a first post about workflow properties we already covered how to set a property in transitions. The status properties (properties of workflow steps) are described in this article. Among other things, they are suitable for restricting permissions in certain statuses, for example, which users are allowed to write a comment and when.If you know […]
Transition Properties – Workflow Property – Part 1
From the area of tips and tricks for Jira, but already for advanced administrators and users, this post is about transition properties or workflow properties. Such special properties can be set, for example, for one or more transitions (status transitions), but also for statuses of a workflow. Part 1 will deal with transition properties, part […]
Our three favorite Automations to use
Whether you run Jira Service Management yourself with a Data Center license or in the cloud – there are always automations available. While with Data Center you can rely on the “old automations” known from older versions and optionally add the former Code Barrel Automations for Jira as an Atlassian Marketplace app, the automations are […]
Intranet created in Confluence
The Atlassian software Confluence is also suitable as an intranet, in addition to other application purposes; from project-accompanying document management to centralized wiki to a comprehensive collaboration platform. The use as an intranet – or more precisely intranet portal, i.e. the organizational contact point for internal information – is logical. Not least if Jira is […]
Honicon is certified partner for BigPicture
BigPicture is just one of several products from SoftwarePlant, but it is the most popular. SoftwarePlant is a company that specializes in solutions for Jira-related software, but also in standalone software. Founded in 2015, the Warsaw-based company offers BigPicture, which is one of the most popular or best apps for project management in Jira. The […]
Tips and Tricks: Comments in Jira
In Jira, comments are used in different ways. For users, communication comes partly in the form of short status updates and goes all the way to extensive correspondence. In this blog post, we want to go into a selection of small but effective tips that simplify working with comments but are overlooked from time to […]
Multilingual Support for Jira Service Management
Especially in the modern, connected world, it is important to provide content not only in the local language – multilingualism has become an expected standard. Translations of some important elements have been possible in Jira for quite some time. For example, it was easy to provide globally used names of statuses, solutions, priorities and task […]
Document management on the intranet
Working together with a customer, we developed a document management solution that can give over 15,000 employees secure access to information on internal documents. For the document management solution, we primarily chose Confluence and Insight for Jira, which are accessible only from the customer’s intranet. The Challenge: Content Delivery, Filters & Access A solution was […]
Use email for comments in Jira
In many companies, email is still the primary channel of communication – even though it is increasingly being replaced by Chat-Ops when it comes to internal communication. At the most, however, beyond the borders of the own organization, email is indispensable. In this respect, it makes sense to know the functionalities Jira has brought along […]
Tips and Tricks – More Emojis in Jira
We recently received a question via a customer about which we ourselves had previously given little thought: How can we actually make more smileys available in Jira? The question was of course related to the comment field in Jira, which provides only a rather limited number of smileys (or emojis) with the wiki editor. At […]